Payment and Dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Deliveries abroad (outside Germany):
Shipping costs for deliveries abroad will be calculated individually on the basis of the shipping weight and will be shown on the quote (after you have placed your quotation request). Freight articles are marked as such in the item description.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany - We charge shipping costs on the basis of the shipping weight:

Free delivery


The delivery is free of charge.

Parcels


Sending fee for parcels is € 5.95.

Bulky parcels


For items that exceed the standard parcel size, a shipping fee of € 19.90 is charged.

Freight articles


If the dispatch involves freight articles we calculate the shipping fee as follows: Up to a shipping weight of 46 kg a fee of € 39.00 is charged and shown on the invoice. If the shipping weight exceeds 46 kg, the shipping fee will be calculate with € 0.85 per kg (e.g. 100 kg = € 85.00 shipping fee) and shown on the invoice. Freight articles are marked as such in the item description and will be delivered to the curb (curb-side delivery) by the delivery company.

24h Express delivery


24h Express delivery is only available for articles in stock that are delivered as parcels or bulky parcels. This service is charged with additional € 10.00 per order. For orders submitted by 12:00 noon, delivery will usually take place on the following working day till 18:00. Deliveries only take place from Monday to Friday, but not on holidays.

Delivery times

Unless any other delivery time is mentioned in the item description, the product will be delivered within 3 weeks (in Germany). In case of deliveries abroad: the shipping ex works will take place 30 days after the order confirmation was sent, unless any other delivery time is mentioned in our order confirmation (in case an advance payment has been agreed upon, after the payment authorisation). Please note that no deliveries will be realised on Sundays and other holidays. In case of self-collection, we will inform you by e-mail once the product is ready to collect and about the collection options. In this case, dispatch costs will not be charged.



Terms of payment

In case of deliveries within Germany, you have the following payment options:

Prepayment

via transfer


Please transfer the indicated amount within one week after receiving our order confirmation by bank transfer to our bank account, stating your order number and customer number.

PayPal


After the purchase you will be immediately forwarded to the PayPal website to complete the payment process via your PayPal account.

Invoice


Please transfer the invoice amount to our bank account, indicating your customer and invoice number.
We reserve the right to keep your data for the purpose of creditworthiness on the basis of mathematical-statistical procedures to Creditreform Stuttgart Strahler KG, Theodor-Heuss-Str. 2, 70174 Stuttgart.
In individual cases, we reserve the right to refuse the payment method on account of the creditworthiness and to carry out delivery only by payment in advance.
Payment by invoice is possible under the following conditions: For public institutions, associations, companies. In the case of partial deliveries, we reserve a pro rata invoice. The invoice amount has to be settled within 14 days upon payment on account.

Further payment information

We reserve the right to make the delivery only against prepayment via transfer in isolated cases. The payment is to be settled within 14 days after receveiving the invoice. You can find our contact information in the imprint, if you have any further questions.

Our bank information:

Bank name: Kreissparkasse Waiblingen
IBAN: DE68 6025 0010 0008 1832 11
SWIFT-BIC: SOLA DE S1 WBN

or

Bank name: Commerzbank Backnang
IBAN: DE66 6024 1074 0790 5029 00
SWIFT-BIC: COBA DE FF XXX

or

Bank name: Volksbank Backnang eG
IBAN: DE31 6029 1120 0061 9310 04
SWIFT-BIC: GENO DE S1 VBK

If you have any questions please do not hesitate to contact us.